Accessibility & Inclusion
At Genevieve's Café, we believe everyone should be able to enjoy great food, quality coffee and a welcoming environment. We are committed to creating a space that is accessible, inclusive and comfortable for all visitors.
Planning Your Visit
We understand that visiting somewhere new can sometimes feel overwhelming, which is why we offer online table reservations to help you plan your visit with confidence. Simply BOOK HERE to reserve your table in advance and take the worry out of your visit.
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If you have any specific requirements or would like to discuss your visit before arriving, our friendly team will be happy to help. Please contact us on 01604 510125.
Access & Facilities
Our café is completely step-free throughout, making it accessible for wheelchair users, mobility scooters, pushchairs and families with young children.
We offer:
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Disabled parking directly outside the café
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Free customer car park
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Additional free unrestricted on-street parking nearby
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Step-free access throughout the venue
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Accessible toilet facilities
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Spacious layout with plenty of room for wheelchairs, mobility aids and prams
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Baby changing facilities
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12 highchairs available
Family-Friendly Environment
As a family-run business, we understand the importance of creating a welcoming and relaxed environment for parents, carers and children of all ages.
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Alongside our free indoor soft play area, we provide 12 highchairs, a selection of toys and books that children are welcome to enjoy during their visit, as well as colouring books and crayons available at the table. These small touches help keep children entertained while parents and carers relax and enjoy their food and drinks.
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Our spacious, step-free layout provides plenty of room for prams and buggies, helping families feel comfortable from the moment they arrive. We are also located opposite Pineham Barns Primary School and close to a local children's play park, with accessible walking routes through nearby Upton Country Park.
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Whether you're stopping by for a coffee after the school run, meeting friends for lunch, or enjoying a family day out, we aim to make every visit enjoyable and stress-free for all ages.
Dietary Requirements
We offer a wide range of vegetarian, vegan, dairy-free and gluten-free options and take dietary requirements seriously. Dedicated fryers are used for gluten-free and vegan/vegetarian items, with vegetable oil used across all fryers.
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Our team are always happy to discuss allergens and dietary requirements. If you have any specific dietary needs, please make us aware when ordering and we will do our best to accommodate them.
Our Commitment
At Genevieve's Café, we believe everyone deserves a warm welcome. We are committed to creating an environment where all visitors feel comfortable, valued and able to enjoy their experience, whether they're visiting alone, with friends, family, children or their four-legged companions.
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From our step-free access and accessible facilities to our family-friendly spaces and flexible table reservations, we aim to make every visit as easy and enjoyable as possible. We are also proud to be a dog-friendly café, welcoming well-behaved dogs and ensuring every member of the family can enjoy a visit together.
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Located in the heart of Pineham Village and close to Upton Country Park, we are proud to be a community hub where people of all ages and backgrounds can come together to eat, drink, relax and connect.
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If you have any specific requirements before your visit, our friendly team will always be happy to help.